York Castle Museum

Visiting York Castle Museum

Museum Opening times

We are open daily from 9.30am until 5pm, except 25 and 26 December and 1 January, and will be closing at 2.30pm on 24 and 31 December.


Tickets are valid for a whole year – see Come Back For Free below for details. All tickets include admission to the new exhibition – York Castle Prison.

Adult – £8.50
Concessionary Adult – £7.50
Children under 16 – FREE ( this offer does not apply to organised groups or schools)
Residents with a York Card – FREE
Wheelchair user plus one carer – FREE

The York Museums Trust Pass

This ticket covers entry to both York Castle Museum and the all-new Yorkshire Museum, plus 10 per cent discount with all purchases over £5 in both museum shops, plus York Art Gallery shop.

Adult – £13
Concessions – £11
Children – FREE (see above)


Come Back For Free

Tickets are valid for 12 months, at no extra charge, so you can come back as many times as you like for a year.

Tickets are personal and not transferable so we just need to take your name and address (this information is not passed on or used for marketing purposes) and you may be asked for ID on your return visit. If, for any reason, you don’t want to give your name and address, day tickets are available at the same price.

Guide Book

York Castle Museum guide book

Our new York Castle Museum guide book is a handy, hardback, full-colour publication.

It highlights interesting and unusual objects from around the museum, which reflect the huge variety of everyday items and one-off treasures on show.

The book costs £4 a copy and makes a delightful souvenir.

Click here for more information.

Talking Textiles – Follow the Thread Trail

Textiles in the Victorian parlour

This trail is designed for visitors with a particular interest in costume and textiles and highlights examples throughout the museum.

Download it here before your visit.

Visit our Costume and Textiles collection page for more information.


Our Castle Challenger guide book

Our Castle Challenger activity guidebook is aimed at visitors aged six and up. It works like a game and visitors can score points as they tour the museum either on their own or against family or friends. It costs £2.50 and is available from the Admissions desk.

Backpacks are available to take younger children round the museum, as pushchairs cannot be taken around due to fire regulations.

There are baby changing facilities in the disabled toilet and the ladies’ toilets close to the shop and also in the ladies’ toilets off the Victorian Street.

The cafe has highchairs and staff are happy to warm up baby food for you. Picnics can be eaten in the outdoor Exercise Yard, which is off the Ground Floor close to the York Castle Prison area.


We welcome Guide Dogs – no other animals are allowed entry to the museum.


Photography for personal use is allowed around the museum, but the use of tripods may be restricted when busy.

If you would like to request permission to publish images of our collection, use them commercially or enquire about copyright click here.


If you have any questions about visiting, telephone York Museums Trust on 01904 687687.

York Castle Museum is proud to be associated with Yorkshire’s Magnificent Attractions.

The group represents the best and most innovative attractions across Yorkshire.

Find out more at www.yorkshireattractions.org

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